Aviation Industry: Leadership Coaching for Risk-Based Decision Making
The Client
The client, the Head of Airside Operations at a major UK airport, leads a large team responsible for the safe and compliant management of the airport’s airside environment.
Background
Despite significant progress in transforming the Airside Operations function, there was a lack of confidence and consistency in risk-based decision-making among the leadership team. The Head of Airside Operations sought to equip his leaders with the necessary tools and confidence to make effective decisions under pressure.
Solution
• Enhancing self-awareness and emotional regulation.
• Building self-belief and realistic optimism.
• Developing structured approaches to problem-solving and risk management.
Over 40 leaders participated in the programme, which utilised Risk Discovery profiles to tailor the coaching to each individual’s strengths and areas for development.
Benefits
• Navigate significant challenges with confidence.
• Achieve outstanding regulatory audit results.
• Inspire other departments with their decisive, risk-based decision-making.
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