Course Content
Module 1: Introduction to Corporate Risk Communication
Welcome to the first module of our course on ‘Mastering Corporate Risk Communication.’ I’m Marc Guerriot, and I’m excited to guide you through this journey where we’ll uncover the essential aspects of risk communication and its pivotal role in modern organisations.
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Lesson 1.1 What is Risk Communication?
02:05
Lesson 1.2 The Role of Risk Communication in Business
03:01
Case Study : Establishing a Risk Culture at SecureBank
02:33
Module 2: Understanding and Establishing a Risk Culture
In this module, we’ll explore the concept of risk culture and how you can build it within your organisation. Establishing a risk culture is about integrating risk management into your company’s DNA—into the very fabric of how things are done.
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Lesson 2.1 Building a Risk Culture
02:58
Lesson 2.2 The Role of Communication in Cultural Change
03:04
Case Study: Building a Strong Risk Culture at SecureAirport
02:47
Module 3: Communication Strategy for Change
In this module, we’ll explore how to develop a comprehensive communication strategy for managing risks in your organisation. Effective communication doesn’t just happen—it requires careful planning and alignment with your organisation’s overall objectives.
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Lesson 3.1 Planning Your Communication Strategy
03:40
Lesson 3.2 Implementing and Monitoring Communication Strategies
02:22
Lesson 3.3 Implementing and Monitoring Communication Strategies
03:14
Case Study: Make SecureEnergy – Embedding Proactive Risk Communication in an Evolving Energy Landscape
02:41
Module 4: Managing Critical Incidents
In this module, we’ll explore the essential components of managing critical incidents, starting with crisis management plans. A crisis management plan is your organisation’s blueprint for how to respond when things go wrong. It outlines the procedures, roles, and responsibilities that ensure a coordinated and effective response to crises.
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Lesson 4.1 Crisis Management Plans
03:01
Lesson 4.2 Communication During a Crisis
02:56
Case Study: Communicating with Stakeholders at SecureBank
03:44
Module 5: Creating Quality Content for Risk Communication
In this module, we’ll shift our focus to the art of creating quality content for risk communication. Whether you’re crafting a report, an email, or a public statement, the clarity of your message is paramount.
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Lesson 5.1 Developing Clear Messages
02:27
Lesson 5.2 Using Visuals and Infographics
02:49
Case Study: Change to SecureGroup
02:36
Module 6: Communicating with Stakeholders
In this module, we’ll focus on one of the most crucial aspects of risk communication: engaging with stakeholders. Your stakeholders are the individuals and groups who have an interest in, or are affected by, your organisation’s actions. This could include employees, customers, suppliers, regulators, investors, and even the general public.
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Lesson 6.1 Identifying and Understanding Stakeholders
03:14
Lesson 6.2 Techniques for Engaging Stakeholders
03:14
Case Study: Strengthening Risk Communication at SecureBank
02:37
Module 7: Training and Skill Development
Training is the backbone of effective risk management. It’s through training that your employees gain the knowledge and skills they need to identify, assess, and respond to risks in real-time. In this module, we’ll focus on how to design training programs that are both comprehensive and engaging.
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Lesson 7.1 Designing Effective Training Programs
03:07
Lesson 7.2 Developing Communication Skills
05:21
Case Study: SecureGroup – Developing Training and Skills for Risk-Resilient Teams
02:23
Module 8: The End
In this module, we’ll bring everything we’ve learned together by analysing real-world case studies. Case studies are invaluable because they provide practical examples of how organisations have applied risk communication principles in real situations. They also highlight the challenges and successes that come with managing risks.
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Lesson 8.1 Practical Applications
05:37
Lesson 8.2 Create an action plan for your organisation
03:28
Protected: Risk culture and communications – KRisk RiskCom

In the previous lesson, we defined risk communication and explored its significance. Let’s now focus on the specific role it plays in a business context.

Risk communication is a cornerstone of effective risk management. Even the most comprehensive strategy can fail if it isn’t communicated properly. Why? Because the success of any risk management initiative depends on whether stakeholders fully understand the risks—and are prepared to act on the information they receive.

Consider this: A company identifies a serious cyber threat and develops an excellent response plan. But if the plan isn’t communicated clearly to staff, what’s the likely outcome? Employees may unintentionally expose the organisation to the threat—perhaps by neglecting cybersecurity protocols. This is precisely where risk communication becomes essential. It ensures everyone understands the nature of the risks and their individual responsibilities in addressing them.

 

 

Here are five key benefits of effective risk communication:

 

  1. Reducing Uncertainty

    Clear, accurate information helps stakeholders better understand the risks they face. This minimises confusion and negative assumptions, and avoids misinterpretation.

  2. Building Trust

    Transparent communication fosters trust in the organisation’s ability to handle risk. This trust strengthens reputation and encourages long-term loyalty from customers and partners.

  3. Engaging Stakeholders

    Effective risk communication actively involves stakeholders in the process. An informed and engaged audience is more likely to support and participate in your risk mitigation efforts.

  4. Preventing Crises

    Proactive communication can help identify and prevent potential crises. By raising awareness and educating people on risks and how to prevent them, organisations can avoid costly incidents.

  5. Enhancing Decision-Making

    Well-communicated risk data empowers decision-makers to act strategically and allocate resources effectively.

 

Ultimately, risk communication is about more than avoiding failure—it’s about fostering a culture of transparency, trust, and proactive collaboration. As we move ahead, you’ll learn how to craft messages that not only inform, but inspire action and drive meaningful engagement.

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