RiskCom Case Studies

Local Government: Transforming Risk Management Culture

The Client

The client, the risk team of a major London Borough, was focused on delivering an ambitious strategic plan covering areas such as education, housing, culture, and environmental sustainability.

Background

The Council recognised that its risk-averse and bureaucratic approach was hindering progress in delivering local services and achieving continuous improvement. The Council’s CEO was committed to transforming risk management into a performance enabler and building stakeholder trust in the Council’s ability to manage both risk and opportunity.

Solution

RiskCom delivered tailored workshops to the Council’s Corporate Leadership Team and Divisional Directors, focusing on:

• Risk-based thinking and risk-informed decision-making.
• Best practice indicators for risk management maturity and culture.
• Tools for managing both upside and downside risks.

Benefits

The workshops led to a significant shift in senior management’s approach to risk, resulting in:

• A clear assessment of the current risk maturity and culture.
• Identification of quick wins and recommendations for improving risk processes.
• A senior management-sponsored action plan to enhance the Council’s risk management capabilities.

RiskCom Case Studies